Quantum Forms Strategic Partnership with Conversica

ORLANDO, FL (April 11, 2023) – Quantum Sports + Entertainment Group, an agency backed by leaders with 25 years of experience who are dedicated to delivering results in enterprise solutions, talent management and client representation, today announced a one-of-a-kind strategic partnership with Conversica, Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams. The partnership aims to expand Conversica's footprint in sports, leaning on their insights, knowledge and key relationships in the industry. 

"We are excited to dive into this partnership. Conversica's sophisticated, two-way communications solutions are the future of what we are trying to accomplish in the sales and marketing space," said Chris Gallagher, President of Quantum Sports + Entertainment Group. "It is a game-changer for a multitude of small-to-large campaigns—from annual renewals and new season ticket launches to group sales and seasonal promotions. It evolves the outdated, cold-calling concept and ultimately connects sales and service professionals to warm-to-hot leads, leading to increased efficiencies, higher closing rates and happier employees–which translates to fewer burnouts and turnover rates in a fast-paced and high-volume industry." 

Conversica's Revenue Digital Assistants™ (RDAs) are equipped with Powerfully Human™ AI capabilities built to support Marketing, Sales, and Customer Success Teams. They engage every lead, prospect, and customer in unscripted conversations with authentic, AI-generated web chat, SMS, and email. Revenue teams can trust RDAs to execute business objectives autonomously and work alongside their human counterparts, increasing capacity and freeing up their time to focus on strategic activities while simultaneously delivering stellar customer experiences and dramatically growing revenue opportunities. 

Conversica has been incorporating the latest Generative AI and multiple large language models (LLM) into its solutions for the last three years and recently launched Conversica Chat, the first generally available GPT-powered chat solution for enterprise use. With Conversica Chat, users are able to engage in ongoing, personalized interactions that provide highly relevant information and resources to support them throughout their buying processes, with a host of capabilities that make this technology consumable by companies.

Louisville City FC, in the USL Championship, deployed Conversica a year ago and has since seen a nearly 4.56x return on investment. The club uses Conversica in various ways, including following up with fans who click on links for season tickets and merchandise and following up with former season ticket members, single ticket buyers and single ticket transfers to convert them over to full-season ticket packages. 

"We are thrilled to partner with Quantum Sports + Entertainment to bring our innovative AI-powered solutions to more sports teams and leagues," said Jeff Bell, Partner Growth Executive at Conversica. "We believe that our human-like communications technology will revolutionize the way sports teams and leagues interact with their fans, and we are excited to be at the forefront of this transformation."

About Conversica:
Conversica’s Revenue Digital Assistants™ (RDAs) supercharge workforces such as marketing, sales, and customer success teams to acquire untapped revenue through perfectly structured conversations. With billions of human interactions spanning more than a decade, Conversica’s RDAs have learned to influence and persuade customers and prospects throughout the customer journey lifecycle. Unlike chatbots, Conversica RDAs are Powerfully Human and can hold meaningful conversations at every touchpoint to create brand loyalty and maximize every revenue opportunity. The result is increased operational efficiencies, reduced costs, and improved customer experiences. To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

About Quantum Sports + Entertainment Group:

Quantum Sports + Entertainment Group is an agency dedicated to the client and focused on delivering measurable results in enterprise solutions, talent management and client representation. Headquartered in Orlando, Florida, Quantum has a deep understanding of what it takes to be successful in the sports and entertainment industry because its leaders have lived it for over 25 years. Backed by an advisory board filled with industry all-stars, Quantum provides the perfect blend of knowledge, insights and action to tackle the most pressing issues our industry is facing. Learn more: Website | LinkedIn | Instagram.